Are there issues with the Akeeba update server? I get an error when trying to update Akeeba Backup. (Server error 403 - Download failed). It might be a temporary issue, I will try again later, but just wanted to let you know about this.
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Wednesday, 23 October 2024 05:44 CDT
Are there issues with the Akeeba update server? I get an error when trying to update Akeeba Backup. (Server error 403 - Download failed). It might be a temporary issue, I will try again later, but just wanted to let you know about this.
Nope. I removed the 9.9.7 release as it had a problem with old MySQL/MariaDB database. We have already released 9.9.8. The idea is that by replacing the impacted version you'll have to visit our site, see the new version, and decide to either wait for it to appear on your site, or refresh the update information and upgrade to it.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Ah OK. I did an update to 9.9.7 already on some sites. Do I need to manually fix those by downloading 9.9.8 and installing that version? 9.9.8 is not yet available through the Joomla update manager? Or do I need to update all versions (9.9.6 and 9.9.7) manually?
Joomla caches updates for 1 to 24 hours (default: 6). You can either wait, or you can update by manually installing the new version on top of the old one.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!