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Akeeba Backup for Joomla!

#41203 Detected Error: Trying to start step 6 more than once.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
Joomla! 5.1.4 Stable
PHP version
8.2.23
Akeeba Backup version
9.9.6

Latest post by tampe125 on Tuesday, 15 October 2024 05:21 CDT

rusasadmins

Log analysis is complete

ALICE finished its log analysis. A total of 9 different checks were executed.

We detected a major issue which may have caused your backup to fail.
Detected Error
Trying to start step 6 more than once.

Possible solution:

It seems that a single request was processed more than once by your server. This leads to failures during the backup process or corrupted archives; you should contact your host and report this issue.

If the solution presented above did not help you solve your issue and you have an active support subscription on our site please file a support request including: 1. a ZIP file with your backup log file; and 2. the text on this page. Please do not include only this information, it will make our replies slower and less accurate. Do try to also describe your backup issue in more detail such as why you believe there is a problem, when the problem started happening, any corrective steps you took yourself and any information you think would be relevant in helping us better understand what is going on.

rusasadmins

The backup worked when I excluded the j16_forseo_images table.

tampe125
Akeeba Staff

Hello,

can you please take a look inside profile configuration? In the Database Engine section, what's the value for the "Number of rows" to process?

Davide Tampellini

Developer and Support Staff

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