Log analysis is complete
ALICE finished its log analysis. A total of 9 different checks were executed.
We detected a major issue which may have caused your backup to fail.
Detected Error
Trying to start step 6 more than once.
Possible solution:
It seems that a single request was processed more than once by your server. This leads to failures during the backup process or corrupted archives; you should contact your host and report this issue.
If the solution presented above did not help you solve your issue and you have an active support subscription on our site please file a support request including: 1. a ZIP file with your backup log file; and 2. the text on this page. Please do not include only this information, it will make our replies slower and less accurate. Do try to also describe your backup issue in more detail such as why you believe there is a problem, when the problem started happening, any corrective steps you took yourself and any information you think would be relevant in helping us better understand what is going on.