Problems with Akeeba site transfer ftp set up.
We have two websites: https://grapatel.com/ and https://grapa-onsite.com/. The Akeeba Backup is set up for https://grapatel.com/. We have cloned the website https://grapa-onsite.com/. We are trying to transfer the site to https://grapa-onsite.com/ using the Akeeba Site Transfer tool. However, when we entered the FTP details, we received the following error. We have tested the FTP details using FileZilla and other online tools, and the details are correct, but we are still unable to start the migration. Could you please help us resolve this issue? Let us know what details are required to fix the problem.
Error:
Akeeba Backup cannot verify that the connection information you entered corresponds to the site URL you have entered. If you are trying to restore inside a subdirectory of an existing site this means that the main site is blocking access to the subdirectory; please contact your site administrator. In any other case you have entered the wrong connection information, most likely a wrong directory. Please contact your host and ask them for the correct connection information, including the directory, which corresponds to your the URL you have entered in this wizard. Then come back here, enter the correct information and continue with the restoration.
