Hello ,
I have just installed Akeeba pro. I can't find where to insert my download ID. The online help and the video are for Joomla 3, and I'm on Joomla 4.
Can you tell me what I need to do?
Thank you for your help,
Bob
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Friday, 23 August 2024 01:35 CDT
Hello ,
I have just installed Akeeba pro. I can't find where to insert my download ID. The online help and the video are for Joomla 3, and I'm on Joomla 4.
Can you tell me what I need to do?
Thank you for your help,
Bob
Yes, of course. Here's what to do:
A summary of this information, along with a link to our site's page that shows your main Download ID, is presented to you at the top of the page if Akeeba Backup detects that the Download ID is missing.
This information, along with tips for managing Download IDs across multiple sites and clients, can also be found in our documentation.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!