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Akeeba Backup for Joomla!

#40873 Postprocessing with Wasabi

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
3,4
PHP version
7,8
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 27 June 2024 00:57 CDT

bdecker

I am not sure how to pass along this feedback but recently, after years of reliable service, my postprocessing of Joomla backups using Wasabi starting failing with 'network unavailable' errors.  I tried a number of things (new bucket, new zone, etc. but it didn't seem to help.)  A couple of days ago, I disabled dual stack option and since then, postprocessing of my backups (5 sites) all seem to be working. It could be total coincidence so I'm going to keep running tests and monitoring backups. The issue was mainly with my largest files .j08 @ 2G.  The symptom was that the backup would succeed, but post processing would not send all of the .j0x files to Wasabi.  The error logs also contained network unavailable errors.  The errors were sporadic but more frequent with larger backup sets.

I'll keep monitoring but it seems like maybe Wasabi has an issue with Dual Stack... wanted to pass this along in case it helps someone (or your support group) in the future.

nicholas
Akeeba Staff
Manager

Thank you, but this is already documented since a couple of years ago. Your profile configuration predates this documentation as you've been one of the OG upload to Wasabi users, which explains why you never saw it :)

Moreover, I don't think that was the reason for your problem. You said "The error logs also contained network unavailable errors". These come from the Operating System. It means that the network it was connected to stopped responding. This indicates a problem in the infrastructure, or maybe you're running your backup when the host performs maintenance. I believe you will still have these problems randomly. If so, try offsetting your backup by an hour.

Nicholas K. Dionysopoulos

Lead Developer and Director

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