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Akeeba Backup for Joomla!

#40841 Postprocessing Authentication Error for OneDrive

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.1.1
PHP version
8.2.18
Akeeba Backup version
9.9.4 and 9.9.3

Latest post by tampe125 on Thursday, 20 June 2024 09:52 CDT

stauf

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Since a few days, I have problems on all my websites (Wordpress and Joomla) with postprocessing to Upload OneDrive Personal.
The backup it selves goes well. but postprocessing fails.
Also the " transferring archive" options fails.

I get the following error:

Uploading the backup archive failed. 

Akeeba\Engine\Postproc\Onedrive::multipartUpload - Maximum number of retries exceeded.
The upload has failed. 
Error unauthenticated: Unauthenticated

Manually login to OneDrive works.

I tried to re-authenticate, but this doesn't help.


What did help was changing the postprocessing setting to OneDrive LEGACY. 
After re-authenticating, uploading to OneDrive worked again.

I don't know if something was changed here?
Or maybe something is changed on Microsoft side?

For now I have a workaround. But I don't know what caused this...

tampe125
Akeeba Staff

Hello,

thank you for the report, I'll take a look into it. OneDrive is known to have some issues with authentication and they change their offer from time to time, implementing new plans, this is why there are several different options. Let me know if you have any troubles with the Legacy option.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

stauf

Hi,

I also tried to remove the complete app approval and registered it again with new tokens.

But this gave me the same error as before. So for me only the legacy mode is working fine.

Gr. Stephan

tampe125
Akeeba Staff

Ok, thank you for the feedback

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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