Support

I was making updates for a while with no issue, but over the last update it seems there is an error when on this string: plugins/system/nrframework/NRFramework/Conditions/Conditions/Component is in view.

Here is the error:

<strong>AJAX Loading Error</strong><br/>HTTP Status: 500 ()<br/>Internal status: error<br/>XHR ReadyState: 4<br/>Raw server response:<br/>###{"HasRun":0,"Domain":"Packing","Step":"\/home\/purrfect\/oak.purrfectcompanions.org\/images\/2023\/10\/28\/_spmedia_thumbs","Substep":"","Error":"","Warnings":[],"ErrorException":null,"Archive":"site-oak.purrfectcompanions.org-20240521-215633utc-sfkAp5tTfpppJy-y.jpa","tag":"backend","Progress":74,"backupid":"id-20240521-215633-130109","sleepTime":0,"stepNumber":9,"stepState":"running"}###

I just saw one other issue on your support page. I have no idea where or why this has happened. I was using the free version and upgraded to PRO. Still happening. Log is in attachement.

Any help would be appreciated.

Chuck

The backup began erroring back at least 4 weeks or so ago. It happens during the backup process on this string: plugins/system/nrframework/NRFramework/Conditions/Conditions/Component I guess I forgot to mention the backup directory seems to be incorrect event though it is the standard folder: [ROOTPARENT]/[HOST]/administrator/components/com_akeebabackup/backup is saying it needs to be changed.

Sorry about that

Nothing seems to fail, but just the 203- Default output directory folder warning is all I see. Should I create a new folder for the admin Akkeeba backups, like "backupnew" and move backups to this folder?

I do not want to send this .jpa to put on a live site. Should I try and reload Backup PRO again?