Support

Akeeba Backup for Joomla!

#40664 backup file quadrupled in size

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.4.3
PHP version
8.2.18
Akeeba Backup version
9.9.2

Latest post by aimlesslady on Wednesday, 01 May 2024 13:15 CDT

aimlesslady

The last backup we did was under 900MB. The one we just did was over 4GB. I don't know what caused it to get so large. We have excluded the backup file from the backups. Here are links to the 2 logs files. Can you determine what has caused the huge increase?

https://autismontheseas.com/akeeba backup debug log3-27-24.txt

https://autismontheseas.com/akeeba backup debug log5-1-24.txt

aimlesslady

I found the issue. There was a large file that got backed up. I deleted it.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!