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Akeeba Backup for Joomla!

#40111 Problemi di aggiornamento da Ver. 9.8.3 a Ver. 9.8.4

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.4.2
PHP version
8.1.27
Akeeba Backup version
9.8.3

Latest post by tampe125 on Thursday, 11 January 2024 09:59 CST

Wednesday, 10 January 2024 07:53 CST

corlando

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

Gentili Signori,
ho da tempo problemi con l'aggiornamento del Akeeba Backup su questo sito e anche su altri con le stesse caratteristiche di questo (versione Joomla, PHP e server):
  - https://comitecnet.it/
  - https://pizzeriailgrottino.it/

Potreste aiutarmi.

Grazie e buona serata

Thursday, 11 January 2024 05:06 CST

tampe125

Salve,

servirebbero maggiori informazioni: in che senso ha problemi di aggiornamento? Che errore è riportato?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 11 January 2024 06:50 CST

corlando

Gentile Davide,
procedendo con l'aggiornamento dal pannello di aggiornamento di Joomla, non viene detto l'errore ma semplicemente "Errore aggiornamento pacchetto." come da immagine già allegata e che riporto nuovamente.

 

Thursday, 11 January 2024 08:33 CST

tampe125

Salve,

il problema principale è il "Copy file failed". Questo vuol dire che è presente un problema di permessi sul server,  per cui la copia non va a buon fine.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 11 January 2024 08:48 CST

corlando

Ma non sapresti dirmi in quale cartella?
La /httpdocs/temp/ ha come permessi 755

TKS

Thursday, 11 January 2024 08:56 CST

tampe125

Il problema è con i file di destinazione: uno o più file/cartelle all'interno di administrator/components/com_akeebabackup o components/com_akeebabackup non è scrivibile, per cui l'errore generato da Joomla.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 11 January 2024 09:30 CST

corlando

Grazie, ho notato che il problema era legato al file administrator/components/com_akeebabackup/backup/index.php.
Ho eliminato questo file e installato l'aggiornamento e tutto è andato bene.

Grazie

 

Thursday, 11 January 2024 09:59 CST

tampe125

Perfetto, grazie mille per il feedback!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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