I just upgraded my Joomla! 4 site to Joomla! 5 using a staging copy of the site. Akeeba Backup is failing with the following error:
Class "Base64Url\Base64Url" not found
Log attached.
#39982 (SOLVED) Class "Base64Url\Base64Url" not found
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
5.0.1
PHP version
PHP 8.2 (ea-php82)
Akeeba Backup version
9.6.2
Latest post by on Saturday, 16 December 2023 21:43 CST
Thursday, 14 December 2023 11:52 CST
tbartrider
Thursday, 14 December 2023 12:24 CST
tbartrider
Looks like this might be a duplicate of ticket 39749. I went into Options and set Push Notifications to disabled. That seems to work.
Wondering when the next software version with the fix will be released.
Thursday, 14 December 2023 12:25 CST
System Task
system
The ticket information has been edited by tbartrider (tbartrider).
Thursday, 14 December 2023 15:06 CST
nicholas
Akeeba Staff
Manager
This is already fixed in the latest published version, 9.8.3. It was released on November 7th.
You seem to have the immediately previous version. Please download and install the new version, twice in a row, without uninstalling it before or in between.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 14 December 2023 20:53 CST
tbartrider
Done.
Now I'm getting:
Class "Lcobucci\JWT\Signer\BaseSigner" not found
Friday, 15 December 2023 00:25 CST
nicholas
Akeeba Staff
Manager
We do not use that class in Akeeba Backup or indeed any of our software. Therefore, this does not come from our software.
It is possible that a core Joomla or third party plugin is at a version only compatible with Joomla! 4, quite possibly only throwing this error when a format=raw request is made.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 15 December 2023 11:43 CST
tbartrider
How would you recommend troubleshooting this? Is there any straightforward way to isolate the cause?
Saturday, 16 December 2023 21:43 CST
tbartrider
I resolved the issue by removing and reinstalling Akeeba.
Saturday, 16 December 2023 21:43 CST
System Task
system
The ticket information has been edited by tbartrider (tbartrider).