Support

Akeeba Backup for Joomla!

#39661 strange behaviour , need folder as user name when unpacking JPA

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Monday, 30 October 2023 03:47 CDT

jlp

Hello,

I do a backup in akeeba, load it on another server and load kickstart files
Every time, it asks me to put the JPA or ZIP in a folder with my username on it
It's very strange, I'm happy to do it but it wasn't like that a few months/years ago.
I can't work out whether it's a default configuration or one of my password opera plugins that's causing it, but it's disturbing.

tampe125
Akeeba Staff

Hello,

can you please share a screenshot of the message?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

jlp

ok, I found it 
My password tool ( sticky password) erased the path and insert my username.
Thanks for answering

tampe125
Akeeba Staff

You're welcome!

That's what I was suspecting.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!