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Akeeba Backup for Joomla!

#39610 Failed opening required "Factory.php"

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.3.4
PHP version
8.1.23
Akeeba Backup version
9.8.0

Latest post by nicholas on Friday, 13 October 2023 09:44 CDT

retoturnverein

Hi 

I think I have the same error as in this ticket, but the resolution does not work for me.

https://www.akeeba.com/support/akeeba-backup/39476-cron-daemon-failed-opening-php.html

The error I get after twice installing it:

In AkeebaBackup.php line 232:

Failed opening required '/home/fotooase/public_html/administrator/components/com_akeeba/BackupEngine/Factory.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr
/share/php:/usr/share/pear:/usr/share/php')

 

nicholas
Akeeba Staff
Manager

Delete the folder plugins/console/akeebabackup

Now you can go back to your site, but there is something still missing from your installation. Install Akeeba Backup's ZIP file twice in a row, without uninstalling Akeeba Backup before or in between. This will refresh the installation and everything will be back in working order.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

retoturnverein

Hi Nicholas

As I mentioned initially, this does not work for me. And yes I tried it even a third time, no success.

 

nicholas
Akeeba Staff
Manager

There is definitely some old plugin causing this. Can you please check if there is a folder plugins/console/akeeba (note that this is a different directory to what I told you in the previous reply). If that folder exists, that's an obsolete plugin from early 2021; delete the folder.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

retoturnverein

Hi Nicholas

I didn't found the akeeba folder in "plugins/console/" only a services and src folder. So I deleted "plugins/console/" completely and reinstalled the component twice. 

Now it works again.

Thank you

nicholas
Akeeba Staff
Manager

Ah, that would do it. The plugins/console folder is meant to be a container for plugins. Somehow Joomla managed to install bare files into it which buggered it. Now it makes sense.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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