Support

Akeeba Backup for Joomla!

#39572 Akeeba backup no longer working with Google Drive

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.3.4
PHP version
8.1
Akeeba Backup version
9.7.1

Latest post by tampe125 on Wednesday, 04 October 2023 05:10 CDT

[email protected]

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

Hi I upgraded my site from j3 to j4 and updated Akeeba pro to the j4 version.

I was using backup to Google Drive in J3 and Akeeba pro v 8.x

I then setup the Google Drive backup again on the J4 site.

I updated the Google authentication keys and setup the new cron job

/usr/local/bin/php /home/region1/edcentretralee.ie/cli/joomla.php akeeba:backup:take --profile=3

For some reason Akeeba keeps loading the wrong profile so my active google drive profile never gets run by the cron it seems.

when i try to delete a profile that i dont require i get the message:

Delete not permitted.

I was hoping that by only having one profile Akeeba would always default to it

tampe125
Akeeba Staff

Hello,

I just ran some tests and everything seems to be working correctly. Can you please attach a screenshot of how you're running the CLI script?

Can you please attach the log of the backup triggered by CLI?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!