Support

Akeeba Backup for Joomla!

#39543 Update 9.8.0 Pro makes quick button on Home dashboard disappear

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.3.4
PHP version
8.1
Akeeba Backup version
9.8.0 pro

Latest post by nicholas on Saturday, 30 September 2023 09:09 CDT

brainynl

On every J4 site where I update to Akeeba Back Up Pro 9.8.0 the button / quick icon for the 1 click update and update warning disappears.

I tried to install the new update 2x in row, but nog difference. 

The plugin 'Quick Icon - Akeeba Backup Notification'  shows that is is active

Also the extension "Quick Icon - Akeeba Backup Notification" is on. 

 Best regards, Hein
brainy.nl

nicholas
Akeeba Staff
Manager

This is a known issue. You can install the latest dev release which addresses it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!