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Akeeba Backup for Joomla!

#39439 ALICE only works on failed backups

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.3.4
PHP version
8.0
Akeeba Backup version
9.5.0

Latest post by tampe125 on Thursday, 07 September 2023 02:28 CDT

Wednesday, 06 September 2023 16:20 CDT

Onefirefly

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

Hello Akeeba, so I'm having a problem with this Alice analyzing the log files of failed backups, it's not letting my backups get stored in our amazon s3, we have many sites, and this can be a problem in most of them or all of them, how can we fix this? or what is the solution for this problem thank you 

 

have a good day 

Thursday, 07 September 2023 02:28 CDT

tampe125

Hello,

I'm sorry, but what's the problem? Backups are not stored on your S3 account?

Please remember that ALICE will work only on failed backups (ie the backup did not complete), so even if it wasn't transferred to S3, technically the backup successfully complete.

Can you please attach a log of a backup that did not upload to S3?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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