EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by [email protected] on Saturday, 29 July 2023 14:38 CDT
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
I purchased Akeeba for Joomla Pro and downloaded the .zip file. Installed it and then went to its control panel page and doe not see where I enter anything to activate the Core->Pro features. Please let me know how to accomplish this. i followed your instructions and watched the video (needs to be updated to Joomla 4.x) and I don't see the same things.
Thanks,
Hunter
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!