Support

Akeeba Backup for Joomla!

#39115 Issue after running magiceraser

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3.10.11
PHP version
81.10
Akeeba Backup version
8.3.1`pro

Latest post by tampe125 on Monday, 19 June 2023 03:05 CDT

Sunday, 18 June 2023 03:54 CDT

dyfrig

Whilst preparing for migration to Joomla 4 I applied the file_magiceraser-1.0.1.zip to a development copy of a site located on my local computer.  Following this I found that I was getting errors on most parts of the administrator site and on the content part of the frontend. The error is 0 Failed opening required 'C:\xampp\htdocs\<foldername>\libraries/f0f/include.php' (include_path='C:\xampp\php\PEAR').

 

I managed to get my site working again by copying the f0f folder from another copy but is this going to create futher problems?

Edited by dyfrig on 2023-06-18 04:06 CDT

Monday, 19 June 2023 03:05 CDT

tampe125

Hello,

this means that there's one extension that is still using the F0F framework. You should double check if you still need it, since it could be a leftover. The best way is to turn on the debug and raise the error reporting to development, simply rename the f0f folder and check the error on screen. It should pinpoint to the extension that is using it.

If you still need that extension, it means you must have the f0f folder on your website, if it's something not used, uninstall that extension and then remove the f0f folder as well.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!