The issue is that when I setup the remote FTP server, the Test FTP connection always fails even though the ftp works just fine in the backup. Just thought you might like to know. I get an error message saying it cannot login to FTP server as well as showing not only the username but also the password in clear text.
#39077 test FTP connection fails
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Friday, 16 June 2023 00:53 CDT
Friday, 09 June 2023 09:51 CDT
burtcbl
Friday, 09 June 2023 10:28 CDT
nicholas
Akeeba Staff
Manager
The username and password are saved in cleartext, otherwise they could not be sent to the server to authenticate. They are relayed back to you when the FTP test fails so you can check that you have typed them correctly. The observation was that most of the times that's what the problem was — especially with long passwords typed by hand (I use a password manager to avoid this and a litany of security issues, but not all people do).
I really need to know exactly which version of Joomla! and Akeeba Backup you are talking about, though. Kindly keep in mind that "latest" is too vague to be useful in troubleshooting. Thank you in advance!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 14 June 2023 09:18 CDT
burtcbl
Joomla 3.10.11
Akeeba Backup Professional 8.3.1 (2023-05-26)
Thursday, 15 June 2023 03:40 CDT
nicholas
Akeeba Staff
Manager
It appears that the Passive Mode flag is not communicated when you click on the Test FTP Connection button. Please install and use this dev release which is just 8.3.2 plus the fix for this issue: Version 8.3.2-dev202306150839-rev931e9a40
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 15 June 2023 10:57 CDT
burtcbl
That worked. Thank You.
Friday, 16 June 2023 00:53 CDT
nicholas
Akeeba Staff
Manager
Thank you for the heads up and testing the proposed fix! Have an awesome day :)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!