Support

Akeeba Backup for Joomla!

#39070 Cronjob memory

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
Joomla! 3.10.11
PHP version
7.4.33
Akeeba Backup version
8.3.1

Latest post by nicholas on Tuesday, 06 June 2023 03:24 CDT

butro

Hello,
a question about the cronjob. I have two cronjobs and they are inserted in the backend of the hoster. Now I think these jobs with profile1 and profile2 should use the same memory as when this profile is started manually. Is my understanding correct here?
The hoster support says the jobs were started, I don't get any error message, but in my backup folder there are no backup files from these cronjobs.

best regards

Torte

nicholas
Akeeba Staff
Manager

Do you see an entry in the Manage Backups page? If not, Akeeba Backup didn't run. In this case I would remove the 1>/dev/null 2>/dev/null from the CRON job to get the error output. Maybe the CRON daemon did trigger the CRON job (that's what your host checked in the logs) but the command line points to a non-existent PHP executable, or you've mistyped the name of the .php file to execute.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!