Hello,
I would like to use the Site Transfer Wizard, but it keeps giving me the error "Could not connect to the remote FTP server." If I enter the access data in FileZilla, it works. Can you please help me?
Best regards
Martin
#38962 Site transfer - Could not connect to the remote FTP server.
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
Joomla! 3.10.11 Stable
PHP version
8.0.28
Akeeba Backup version
8.2.8
Latest post by tampe125 on Tuesday, 09 May 2023 08:44 CDT
Tuesday, 09 May 2023 02:14 CDT
TSKSN
Tuesday, 09 May 2023 03:29 CDT
tampe125
Akeeba Staff
Hello,
let's try the simplest test, first. Choose SFTP option, not the one that is using cURL.
Then remove the values about public and private key pair and try again.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 09 May 2023 04:57 CDT
TSKSN
Hello,
there is only SFTP, curl.
What should I do?
Tuesday, 09 May 2023 05:17 CDT
tampe125
Akeeba Staff
mhm.. this means that the SSH extension for PHP is missing, so we have to use cURL.
Can you please blank out the public/private fields and try again?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 09 May 2023 05:51 CDT
TSKSN
Hello,
the fields are not filled in - it's just greyed out text.
Tuesday, 09 May 2023 08:37 CDT
TSKSN
What can i do?
Tuesday, 09 May 2023 08:44 CDT
tampe125
Akeeba Staff
Most likely there is a firewall between your server and the new one. In these cases the best thing to do is to perform the restoration manually: download the archive, upload to the new site and then proceed with the restoration.
If your site is very large, you can upload it to Amazon S3 and use Kickstart pro to download the archives directly to the new server, cutting the transfer time
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!