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Akeeba Backup for Joomla!

#38916 Pro front-end backup failure

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.3
PHP version
7.4.33
Akeeba Backup version
9.5.1

Latest post by nicholas on Wednesday, 26 April 2023 01:16 CDT

Tuesday, 25 April 2023 16:56 CDT

[email protected]

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

New site scheduled backup failed: 404 not found. What does Akeeba need to run?

Here's the message received; could not locate log file:

 

--2023-04-25 00:00:03--  https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Felkgrovemem.californiadar.org%2Findex.php%3Foption%3Dcom_akeeba%26view%3Dbackup%26key%3DhG!6gmRLn5sNcXadf&data=05%7C01%7Ckathy.watson%40californiadar.org%7C4971f2cfd6274a77b4c808db45419327%7C36a992ddc88a46fa80e39a2ae9427e36%7C0%7C0%7C638179920173701895%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tqkFgyKt%2FN09ESatH0Asm2fOcbMqFB%2BYQa5j46bqXIU%3D&reserved=0
Resolving elkgrovemem.californiadar.org (elkgrovemem.californiadar.org)... 107.178.97.74
Connecting to elkgrovemem.californiadar.org (elkgrovemem.californiadar.org)|107.178.97.74|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2023-04-25 00:00:05 ERROR 404: Not Found.

Wednesday, 26 April 2023 01:16 CDT

nicholas

You are using the wrong URL. Please read the documentation for the correct URL, or consult Components, Akeeba Backup for Joomla, Schedule Automatic Backups.

Hint: you are using com_akeeba instead of com_akeebabackup. I suppose you upgraded from Joomla 3 to 4 without changing the backup automation. Please remember that Akeeba Backup 9 is a different component to Akeeba Backup 8, with a different name. This was necessary to make the migration possible.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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