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Akeeba Backup for Joomla!

#38895 Control pannel error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
3.9.25
PHP version
7.3
Akeeba Backup version
8.2.7

Latest post by nicholas on Thursday, 20 April 2023 20:48 CDT

websampa

Hi...

 

My problem is in akeeba control panel. 

I just see Profile description and basic configuration. Advanced configuration is missed. 

See here https://tinyurl.com/2xvef2tn 

 

 

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

nicholas
Akeeba Staff
Manager

It looks like JavaScript is not executing correctly (or at all) on that page.

First, please clear your browser's cache. In most cases the problem is that there's a stuck file in your browser's cache and this simple action solves the problem.

If this doesn't help, you most likely have a third party plugin which either emits broken JavaScript or otherwise interferes with JavaScript execution. If you cannot figure it out yourself please give me Super User and FTP access to your site so I can help you further.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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