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Akeeba Backup for Joomla!

#38842 restore web site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3
PHP version
n8.1
Akeeba Backup version
n/a

Latest post by tampe125 on Thursday, 06 April 2023 05:31 CDT

john146

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

I am trying to restore and have no log file.

Using kickstart pro for joomla I get the message atatched

 

can you please help

Thanks

John

tampe125
Akeeba Staff

Hello,

during restoration, can you please try to use a different database driver? For example MySQL PDO instead of MySQLi

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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