Support

Akeeba Backup for Joomla!

#38755 Cron Jobs Not Running

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.2.9
PHP version
8.0
Akeeba Backup version
9.5.1

Latest post by tampe125 on Monday, 20 March 2023 03:30 CDT

rslaliberte

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

I am trying to set up multiple cron jobs to back up all my sites on DreamHost.  I previously had a cron running just fine with Akeeba backup before moving to PHP 8/Joomla4/Akeeba 9.  Now I just can't seem to get it to run.  The webhost's support has been gracious but they aren't coming up with anything so far.

/usr/local/php80/bin/php /home/dh_5h6bvu/bearsquiltshop.com/cli/joomla.php akeeba:backup:take

All of the commands are some variation of the above, with different sites, users, etc.  But all on php80 and the same host so the strings are formatted basically identically.  After about 4 days of trying, not a single one seems to have run.

Have I written this wrong in some way? Do I need to append the options? I really just use the default profile which I have altered to move the backups out of the default location and in that way only.

 

rslaliberte

I've figured this out, apparently I was not reading closely enough and there was a point version difference in a couple of the site for Akeeba Backup. Now that I have resolved that, I think I will be fine.

tampe125
Akeeba Staff

Hello,

I'm glad you found the solution, thank you for the update!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!