Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Sunday, 19 March 2023 04:15 CDT
I ordered the $50 Pro Bundle I got Akeeba Pro and did not Akeeba Pro admin tools as a download option?
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
There is no $50 bundle. First of all, our prices are in Euros. Second, €50 (plus tax, if applicable) is the price of a new single product subscription. New bundles cost €75 (plus tax, if applicable).
You ordered an Akeeba Backup Professional for Joomla subscription, you paid for it, and that is what you got.
You can add an Admin Tools Professional for Joomla subscription with an automatic discount by going to the Subscribe page and clicking on the Admin Tools Professional for Joomla subscription purchase link.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!