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Latest post by nicholas on Friday, 03 March 2023 01:30 CST
Hello,
Please could you advise why there are quite a number of options missing on the config screen?
I'd like to make a backup to Google Drive - this was the main reason for purchasing the Pro version, together with Site Transfer Wizard which does not work, either.
If none of the above functionalities work, please provide a refund.
Thanks.
Regards,
Bartosz Bukowski
tel. +44 7821 1202277
Download and install the Pro version twice in a row, without uninstalling it before or in between.
Then, clear your browser's cache.
These instructions deal with the two most common problems pertaining to your problem: Joomla not copying over all of the necessary files, and your browser having cached an old version of the JavaScript.
If this doesn't help please write back with more details and a screenshot so we can better help you.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!