How Do I turn on automatic renewal for my subscription?
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Latest post by CFATFGAFICIT on Thursday, 16 February 2023 11:33 CST
How Do I turn on automatic renewal for my subscription?
We discontinued automatic renewals a couple of years ago. They were ultimately too confusing for people and cost us much more, both in direct costs (fees), and by losing us frustrated clients. We reverted to manual renewals, sending two reminder emails one month and two weeks before your subscription expires.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Noted. Thanks for the prompt response.
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!