Support

Akeeba Backup for Joomla!

#38268 How to enable "Downloading backups through the browser is disabled by default"

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 06 January 2023 03:16 CST

g7akeeba

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

After the backup was completed. I click the download button but got this message below.

=======================

Downloading backups through the browser is disabled by default

Your current server settings may result in a corrupt (or broken) file when downloading through the browser. Downloading backup archives through the browser is disabled by default because it's likely that another plugin or PHP may add unexpected date at the beginning or the end of the backup archive. This would corrupt (break) the backup archives you download through the browser, making them impossible to restore.

Can can enable downloads through the browser at your own risk in Akeeba Backup for WordPress's System Configuration page.

You can close this dialog and use FTP in Binary transfer mode or SFTP to download your backup archives from your server.

 

=======================

 

How to enable this.

nicholas
Akeeba Staff
Manager

Akeeba Backup, System Configuration (that's towards the bottom of the page), Application Configuration tab, find the “Allow backup archive downloads through the browser” option, set it to Yes. Scroll all the way up. Click on Save & Close.

Please read https://www.akeeba.com/documentation/akeeba-solo/manage-backups.html#downloading-backup-archives

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!