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Akeeba Backup for Joomla!

#37732 Azure Blog Post Processing Issue

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
3.10.11
PHP version
7.4.x
Akeeba Backup version
8.1.10

Latest post by ibweb on Wednesday, 14 September 2022 08:14 CDT

ibweb

We are having the same issue as described in https://www.akeeba.com/support/akeeba-solo/37607-transfer-to-azure-gives-connector-not-found.html only we are are using Akeeba Backup Pro.

Can you apply the same fixed to an Akeeba Backup Pro dev version?

nicholas
Akeeba Staff
Manager

Yes, indeed! The problem is in the backup engine code which is common between all our backup software (Akeeba Engine). I did apply the updated code, thus the fix, to Akeeba Backup Professional 8.x as well. You can find the dev release at https://www.akeeba.com/download/akeebapro/8-2-0-dev202209130521-rev26931379.html

Please let me know if the fix works for you. As you saw in the other ticket I couldn't get a reply yet since the other client just became father for the third time. I am waiting on someone outside the company confirming the fix on their real world site before making a new release.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ibweb

The fix worked.  After upgrading to the dev version, we ran a test backup - success.

We also re-pushed the backups that had failed to push over to Azure via Akeeba - now those went through successfully as well.

On a side note, we have multiple sites that push automated backups to Azure.  We only had 1 that experienced this issue, which is now resolved. 

nicholas
Akeeba Staff
Manager

It was a tricky issue. It would only happen if you had a multi-part backup archive where the last part happened to be smaller than the Azure upload chunk size (by default: 10MB). That's why only you and Carlos ran into it on one site each: the chances of that happening are very low but thanks to the Law of Truly Large Numbers we get bug reports even for the most unlikely of issues within a week of the release where the bug first appears.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ibweb

Ahh, that is certainly a unique issue.  Thanks for the clarification.  

Feel free to close out this ticket at will.

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