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Akeeba Backup for Joomla!

#37657 jpa archive existe but invisible

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.2.1
PHP version
8.1
Akeeba Backup version
9.3.0

Latest post by tampe125 on Friday, 02 September 2022 08:20 CDT

ricart

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

Bonjour,

 

Whether locally or online, the file produced by Akeeba backup does exist, but remains invisible.

From the interface of the site (PHP 7.4), one can download, it and at that time see it in the download folder. Even the file browser from IONOS doesn't see it in the default output directory.

From the file browser (localhost PHP 8.1), the backup destination folder remains empty, even if this file was invisible it should appear on an ftp client or in the finder.

The issue is not prohibitive but remains very annoying.

The only way to see the archive file is to download it (in local env or on line) and then you can see it and manipulate it.

 

Otherwise, I couldn't change the [OUTPUT_DIRECTORY] from the config panel, even after having changed the path and save and quit back to control panel the path still remain to the default output directory.

 

Hope I've been clearly understood.

Sincerely yours, Richard Juan.

 

Context : 

MacOS 12.5.1.(21G83)

local server : Mamp Pro 6.6

Joomla 4.2.1

Akeebabackup Pro 9.3.0 (2022-08-22)

System Task
system
The ticket information has been edited by RICHARD JUAN (ricart).

tampe125
Akeeba Staff

Hello,

I suspect that the file browser on IONOS is applying a filter on file extensions, so it's hidden. You should see if there's any settings to allow all file extensions or you can always use FileZilla to directly connect to your server.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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