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Hello,

I'm trying to create a staging copy of my site (https://www.itcareerfinder.com/) in the newly created subdomain (stageone.itcareerfinder.com/). I made a backup and tried to use Site Transfer Wizard, but I got this error message -->

"Akeeba Backup cannot verify that the connection information you entered corresponds to the site URL you have entered. If you are trying to restore inside a subdirectory of an existing site this means that the main site is blocking access to the subdirectory; please contact your site administrator. In any other case you have entered the wrong connection information, most likely a wrong directory. Please contact your host and ask them for the correct connection information, including the directory, which corresponds to your the URL you have entered in this wizard. Then come back here, enter the correct information and continue with the restoration."

I already contacted Siteground but they were unable to help. 

I've also attached screenshot of what I entered into Site Transfer Wizard (one of the attempts, anyway).

Regardless of the method, I just want to create a staging site outside of the root folder of the live site. Please advise.

Thanks!
Daniel

Ok I did manual backup and used kickstart to copy the site into subdomain. The site was copied successfully to subdomain, but the actual root site died, and I need this to remain live for users. The error message on live root site was after restoration was "Error: Failed to start application: Failed to start the session".

I tried your troubleshooting tips on https://www.akeeba.com/documentation/troubleshooter/post-restoration.html etc. but to no avail.

I've since reverted. All I need is to make a staging copy of site without removing current site. Please advise.

Thanks.

Ok I created folder with jpa archive called akeeba_archive . 

And created new database:

• database -- dbg5lgsv5bv2ja (label = akeeba)
• database user -- u8jmd1gfeefsl (label = akeeba_user)
• database user password -- Akeeba888

FTP access:

• Hostname: ftp.itcareerfinder.com
• Username: [email protected]
• Password: Jellybean2233
• Port: 21

Let me know if you need anything else.

Thanks!

Thanks. I see the site but none of the internal links are working on the front-end, for example https://www.itcareerfinder.com/staging/it-careers.html. Please advise. 

Based on your troubleshooting documentation, I've tried these steps to fix the issue on staging site, but none worked:

• Edited live_site parameter in config.php to include "/staging" - didn’t work
• Turned off EFSEO plugin
• Turned off JCH Optimize plugin
• Deleted/renamed htaccess file
• Renamed pnp.ini to php.ini.bak
• Disabled system redirect plugin

I've since reverted all of the above.

Please advise.

Sure. Here's login for https://www.itcareerfinder.com/staging/administrator/index.php

• username - hamfist
• pw - Quivers36!

Also, please be mindful not to crash the main site at https://www.itcareerfinder.com/.

Thanks,
Daniel

I appreciate the fix and info, but creating the staging site on a subdomain outside of the root was my original request in this ticket. I just assumed it wasn't possible when you responded with a copy in a subdirectory of root folder instead. 

When I manually created a staging copy in subdomain, the staging site worked but it broke my root website (itcareerfinder.com) which is most important as it's user-facing.

Here's an excerpt from earlier ticket:

Ok I did manual backup and used kickstart to copy the site into subdomain. The site was copied successfully to subdomain, but the actual root site died, and I need this to remain live for users. The error message on live root site was after restoration was "Error: Failed to start application: Failed to start the session".

I tried your troubleshooting tips on https://www.akeeba.com/documentation/troubleshooter/post-restoration.html etc. but to no avail.

I've since reverted. All I need is to make a staging copy of site without removing current site. Please advise.

So how can I create a staging copy in subdomain without breaking the root site?

Thanks for your help getting over this initial hump. Once the process is established I will be able to replicate myself. 

Hi, I spoke w my host (SiteGround) - they say that no DNS record I have is affecting this nor is any special configuration required.

I hired someone to create a staging site in staging.itcarerfinder.com. Then I created another subdomain called staging2.itcareerfinder.com. I then took an Akeeba backup of staging and simply tried to restore a copy of that site into staging2 using Akeeba, but somehow even that broke the main site itcareerfinder.com, even though the main site wasn't even part of this process. I'm at a loss re what's going on here. 

Please advise.

Thanks,
Daniel

I’ve tried both methods w same result. 

No I was using the same database. Do I need to use diff database and user?