See Akeeba Backup log file at /akeeba.backend.id-20220621-045439-692141.log
Dear support,
I am moving all my websites from SiteGround.com to https://www.vimexx.nl/joomla-hosting -->Joomla hosting Extreme, using your great software.
13 websites went well without any problem
On the 14th website, I get the red flag "Pre-installation check - Database Support --> No" for the first time in my life.
As it is a shared hosting environment where I didn't do any PHP or server environtment customization, so all 14 websites shares the exact same environment, I can't explain why this occurs on the 14th website. It should be exactly the same PHP and server environment. I also just created a fresh new database on it without any problem.
I found out in your knowledge support database that you are using the test (function_exists('mysql_connect') || function_exists('mysqli_connect') || function_exists('pg_connect') || function_exists('sqlsrv_connect'))
Testing on these functions separately gives:
mysql_connect -->False
mysqli_connect -->True
pg_connect --> False
sqlsrv_connect -->False
I get the same test results on the 13 successful restored website environments, and I think your pre-installation check should (still) be successful, as the function mysqli_connect exist (1 out of 4 in your (or)test statement ;-).
For the first time, I see that SiteGround.com has updated PHP from 7.4.29 to 7.4.30. Can that lead to any problem?
Do you have any idea why I got this red flag on Database Support? What more does Angie test at the Databases Support test? Any idea how to fix this?
Many thanks in advance, Nico