Support

Akeeba Backup for Joomla!

#37327 Website Issue

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.1.4
PHP version
7.4
Akeeba Backup version
9.2.5 Pro

Latest post by nicholas on Tuesday, 21 June 2022 07:36 CDT

Monday, 20 June 2022 16:56 CDT

scomil808

We are receiving an error on our website with the following: [19-Apr-2022 13:31:12 UTC] PHP Warning: Class '\Joomla\Component\Actionlogs\Administrator\Plugin\ActionLogPlugin' not found in /home/gleuxofnivp5/public_html/libraries/loader.php on line 605

The website is currently down and the backend returns this error: https://wtmorris.org/administrator/

An error has occurred. 0 Class 'ActionLogPlugin' not found

We are not certain if this has anything to do with Akeeba but we wanted to ask.

Any help would be appreciated.

Tuesday, 21 June 2022 04:31 CDT

nicholas

You are right in saying that it has nothing to do with Akeeba software.

The fix is simple, though. Delete administrator/cache/autoload_psr4.php and load any page of your site for this file to be regenerated. This file caches the information about which namespace prefix corresponds to which extension and where on the server's filesystem it is stored. If it gets out of sync you get class not found errors. Deleting it forces Joomla to create it afresh which fixes these issues.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 21 June 2022 07:11 CDT

scomil808

Nicholas,

Thank you very much for the information and a restore was done. 

I will keep this in the back of my head if this happens again.

Thank you so much!
Scott

Tuesday, 21 June 2022 07:36 CDT

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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