I am unable to install latest backup.
#37259 webmaster
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
Joomla! 3.9.8
PHP version
7.3.10
Akeeba Backup version
Akeeba Backup P
Latest post by tampe125 on Friday, 10 June 2022 09:26 CDT
Friday, 10 June 2022 07:55 CDT
cvacirca
Friday, 10 June 2022 08:11 CDT
tampe125
Akeeba Staff
Hello,
can you please give me more info about the issue? What did you tried? What happened? Do you have any error printed on screen?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 10 June 2022 08:43 CDT
cvacirca
see attached error message received.
Friday, 10 June 2022 09:12 CDT
tampe125
Akeeba Staff
Your Download ID is either missing or it's invalid. Please double check if it's correct. In any case you can always manually download it to your computer and then update your Joomla website
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 10 June 2022 09:25 CDT
cvacirca
I was able to successfully manually download and install. thanks
Friday, 10 June 2022 09:26 CDT
tampe125
Akeeba Staff
You're welcome!
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!