Support

Akeeba Backup for Joomla!

#37215 InHouse Restore Gave an Error while Restoring Directly from Server

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
Joomla! 3.10.9
PHP version
PHP 7.3.15
Akeeba Backup version
8.1.5

Latest post by on Monday, 30 May 2022 20:43 CDT

Ulysses

Followed the process to restore..

Thought it would be simple but ran into some snags..

Now I am desperate, as I uploaded an updated component on our website that is killing our URL structure.

So we were hoping to restore from yesterday..

Your help and time is oh so direly needed and appreciated..

Ulysses

 

akeeba Backup Debug Log
https://drive.google.com/file/d/13pFGkZQpYB5WjsizCwNFAoOnl2G8_9X7/view?usp=sharing

 

P.S.S... I tried again and this time it showed the extraction was successful, but when I went through the process.

It still gave the same errors... :(

System Task
system
The ticket information has been edited by Ulysses Gonzalez (Ulysses).

System Task
system
The ticket information has been edited by Ulysses Gonzalez (Ulysses).

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!