Is the option to upgrade to Akeeba Back up 9 not available as part of my subscription?
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Latest post by tampe125 on Monday, 09 May 2022 02:59 CDT
Is the option to upgrade to Akeeba Back up 9 not available as part of my subscription?
Hello,
if your subscription is active, you can always download all versions of our software, you're not limited on the version.
Are you having some troubles on downloading or upgrading your software? If so, can you please give me some details on the error you're receving?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!