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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I've tried to configure the Cron Job for the Automatic Backup and it's not working.

/usr/local/bin/php /home4/xxxxxxxxx/public_html/cli/joomla.php akeeba:backup:take

I will be able to provide you access credentials to Cpanel if it's necessary.

Thanks

Hi,

There's no reported error...just doesn't the cron job doesn't activate the backup process, so there's no backup made.

Regarding the plugin Akeeba Console, yes it´s enabled.

Thanks or your quick answer.

I get this message:

Symfony\Component\ErrorHandler\Error\UndefinedMethodError {#511
#message: "Attempted to call an undefined method named "getUserState" of class "Joomla\CMS\Application\ConsoleApplication"."
#code: 0
#file: "./public_html/plugins/system/hikashopuser/hikashopuser.php"
#line: 23
trace: {
./public_html/plugins/system/hikashopuser/hikashopuser.php:23 {
plgSystemHikashopuser->__construct(&$subject, $config)
› $app = JFactory::getApplication();\r
› $this->currency = $app->getUserState('com_hikashop.currency_id');\r
› $this->entries = $app->getUserState('com_hikashop.entries_fields');\r
}
./public_html/libraries/src/Extension/ExtensionManagerTrait.php:242 { …}
./public_html/libraries/src/Extension/ExtensionManagerTrait.php:160 { …}
./public_html/libraries/src/Extension/ExtensionManagerTrait.php:94 { …}
./public_html/libraries/src/Plugin/PluginHelper.php:236 { …}
./public_html/libraries/src/Plugin/PluginHelper.php:194 { …}
./public_html/libraries/src/Application/ConsoleApplication.php:231 { …}
./public_html/cli/joomla.php:78 { …}
}
}

Hi,

I just updated the Hikashop to the last version, and now the Cron Job is working properly.

Thank you for your effective help.

Best regards!!