Description of my issue: Backup never ends correctly even FTP
even server for upload is fully available
It worked for a long time doesn't work anymore.
Thank you for help
Rgds
Jean
#36755 Akeeba backup failure
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by mgriseau on Wednesday, 09 March 2022 02:08 CST
Tuesday, 08 March 2022 09:46 CST
mgriseau
Tuesday, 08 March 2022 10:02 CST
tampe125
Akeeba Staff
Hello,
looking at your log file, you're trying to upload a single file that is about 6Gb of size. This is why your FTP transfer "hangs", it's busy uploading such a large file.
Please get inside the backup profile configuration page, under the Archiver Engine settings, set a part size of 250Mb and try again.
Akeeba Backup will create a multipart archive made up of files up to 250Mb, so the upload of each part will take less time.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 08 March 2022 10:17 CST
mgriseau
You are absolutly correct , it works when using 250 MB multipart files.
My fault since I had added heavy video files recently.
Is there an easy way to exclude from saving this particularly heavy video folder ?
Thank you for help
Jean
Wednesday, 09 March 2022 02:00 CST
tampe125
Akeeba Staff
Yes, sure, take a look at the Files and Directories Exclusion page: https://www.akeeba.com/documentation/akeeba-backup-documentation/exclude-data-from-backup.html#files-and-directories-exclusion
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 09 March 2022 02:08 CST
mgriseau
Thank you.
Great customer suppport as usual !
Case closed.
Regards from France
Jean