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Akeeba Backup for Joomla!

#36685 obsolete backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by on Friday, 25 March 2022 20:17 CDT

Robert.310852

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

How can I restore a backup with obsolete status?

And in the future how can have older backups not obsolete?

nicholas
Akeeba Staff
Manager

Backups are marked as obsolete when their backup archive files no longer exist on your server. As a result, you cannot restore them — you can't restore from a backup archive file you do not have.

There are two ways backup archives can become obsolete.

You have uploaded them to remote storage and for some reason the “link” to the remote storage is no longer registered in the database. In this case you can download the backup archive files from the remote storage service and use Kickstart to restore them as per our video tutorial on restoring a backup on any server.

The backup archive files were deleted either by yourself (select the backups and click on Delete Files, or delete the actual files on the server using the hosting control panel's file manager, FTP or SFTP) OR automatically. About the latter case you need to review the Quota settings in the Configuration page of your Akeeba Backup profile.

PS: I've seen you submitted a second, identical ticket. I am closing that ticket to keep the conversation in one place.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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