Support

Akeeba Backup for Joomla!

#36510 Akeeba Backup detected that your server requires a maximum execution time that is too low to be practical. You are better off switching hosts or asking your host to increase PHP's maximum execution time and lift any CPU usage limitations from your account.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Friday, 28 January 2022 02:04 CST

stevied27

Hi, 

I run the configuration wizard and it stops and shows the message: 

"Akeeba Backup detected that your server requires a maximum execution time that is too low to be practical. You are better off switching hosts or asking your host to increase PHP's maximum execution time and lift any CPU usage limitations from your account."

I checked the max execution time using phpinfo and it is 120 seconds.

Thanks

tampe125
Akeeba Staff

Hello,

Configuration Wizard usually is able to detect your settings, but in some cases you still have to provide the correct settings manually.

Can you please manually set a minimum execution time of 2 seconds and a maximum execution time of 14 seconds, bias 75%?

Then try to run a backup and let me know if it's working fine.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

stevied27

Thank you for the fast answer.

I did what you said and I was able to do a backup.

The configuration wizard still has the problem but I suppose it will be solved in time. Maybe an update in the server or in the extension.

Thanks

tampe125
Akeeba Staff

Configuration wizard tries its best to guess the correct settings for your server and in 95% of cases it works successfully. In some cases you have to manually put them, but it should work fine.

Let me know if you have any troubles, maybe we will have to tweak some other values.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!