I am not able to install updates ion Joomla using the online updater system. I am getting the error: Failed to download package. Download it and install manually from https://www.akeeba.com/download/akeeba-backup/8-0-15/pkg_akeeba-8-0-15-pro-zip.zip. Log attached.
#36461 Joomla updater error
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
n/a
PHP version
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Akeeba Backup version
n/a
Latest post by on Friday, 18 February 2022 20:17 CST
Wednesday, 19 January 2022 01:31 CST
nicholas
Akeeba Staff
Manager
Joomla does not know about your Download ID. Either you have not entered it or you bumped into a known issue in Joomla — apparently addressed in Joomla 4 — which makes Joomla “forget” the Download ID. Please follow these instructions in our documentation: https://www.akeeba.com/documentation/akeeba-backup-documentation/update.html#dlid-change-after-update
Important note: if you want further support please do NOT post your Download ID or a URL containing it. If necessary, give me only the last four digits of it; I can check your user account to see if it's likely to be correct or not.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 18 February 2022 20:17 CST
System Task
system
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