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Akeeba Backup for Joomla!

#36454 Error invalid_grant: Bad Request error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by on Thursday, 17 February 2022 20:17 CST

maestroc

I am trying to connect Akeeba to my google drive as I have done on many other sites (not on this server).  On this one I get the Error invalid_grant: Bad Request whenever trying to upload a backup.

tampe125
Akeeba Staff

Hello,

it seems that when Akeeba Backup tries to refresh the access token with Google Drive, the request fails. Sadly Google gives us very little info about the Bad Request error.

Does it always happen? If you wait a day, does it keep happening? If that's the case, I suspect there could be a proxy between your server and the Akeeba ones, where we connect to exchange a new token with Google Drive. To fix the issue you should get in touch with your host and ask them to disable any proxy between your server and akeeba.com servers.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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