Support

Akeeba Backup for Joomla!

#35814 Endless loop

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 16 September 2021 01:59 CDT

bob.gann

My site started running the "add-on method test_extract" today - it created a 3+GB log file and is now creating a second.  No Akeeba back is schedule or has been launched at this time.  I do not use integrity check on backups.

It started with

"Starting step number 16003"

Kitterad :: Ticking the domain object

Then repeated running of add-on method test extract and and error undefined property - repeated for GBytes

I cannot attach the log file (too big). But here is a screen capture of the beginning

bob.gann

Got duplicate tickets somehow - close this one and answer the other.

nicholas
Akeeba Staff
Manager

Closing duplicate ticket per client's request.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!