Support

Akeeba Backup for Joomla!

#35477 remote backup not working

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 04 August 2021 20:17 CDT

fzj

hi,

my remote backup (cronjob) fails with following message:

402 Your version of Akeeba Backup is too old. Please update it to re-enable the remote backup features

a new update for akeeba backup is not offered by joomla (i also cleaned the update cache)

the problem occur shortly after renew my subscription

download id is correct

backup key is correct (given in the url at cronjob)

should i upgrade manually to akeeba 8.0.4

thanks

best regards

juergen

 

 

 

 

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Description of my issue:

nicholas
Akeeba Staff
Manager

Yes, please install Akeeba Backup 8.0.6 manually. DO NOT uninstall version 8.0.2. Just install 8.0.6 over it.

After installing the new version please follow these instructions: https://www.akeeba.com/documentation/akeeba-backup-documentation/update.html#update-troubleshooting-dlid

Nicholas K. Dionysopoulos

Lead Developer and Director

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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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