Akeeba Backup for Joomla!

#35473 Error Error received from the post-processing engine

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by on Tuesday, 03 August 2021 20:17 CDT

Sunday, 04 July 2021 04:12 CDT

scriner

Hi,
An error occurs while sending the archive to the remote storage. The creation of a backup goes fine, but when it reaches 75%, the process freezes, after which it displays the following error text:

Failed to process file /var/www/vhosts/v-9789.webspace/backupsAkeeba/site-yeelight.kz-20210704-143606+06-4H1GHeLOLeZUr36A.zip
Error received from the post-processing engine:
Uploading to WebDAV failed.
Post-processing interrupted -- no more files will be transferred

I tried different types "Process engine at the end of the backup" (send by email, WebDav, Google Drive), but they all end with the same errorю

I would be grateful for your help.

best wishes, Anastacia

Edited by on 2021-08-03 20:45 CDT

Sunday, 04 July 2021 12:02 CDT

nicholas

This means that your server cannot connect to the remote WebDAV server. I'd normally tell you to check the connection settings you've configured in Akeeba Backup. However, you said that this happens with any post-processing engine you choose. Therefore the problem must be that your server does not allow any outbound connections. Most likely there's a server firewall doing that. It's not common but definitely not unheard of; we get at least one ticket like that every week. You need to contact your host and tell them that you need them to lift that restriction so your backup can be automatically uploaded to remote storage.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 03 August 2021 20:17 CDT

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system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2021-08-03 20:17 CDT

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