pls advise how to fill out the info.
Could not connect to the remote FTP server.
Akeeba Backup - Site Transfer Wizard - DBIZ - Administration (ownfont.net)
#35387 cannot transfer
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a
Latest post by on Thursday, 15 July 2021 20:17 CDT
Tuesday, 15 June 2021 04:15 CDT
paulchoi
Tuesday, 15 June 2021 08:23 CDT
tampe125
Akeeba Staff
Hello,
most likely the connection between your server and the new one is blocked.
My suggestion is to manually perform the restoration on the new server. Troubleshooting FTP issues can be tricky and you risk to spend a lot of time and discover that the problem is not solvable (for example there's a firewall blocking the connection).
You can take a look at this video section to get more details: https://www.akeeba.com/videos/1212-akeeba-backup.html
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 15 July 2021 20:17 CDT
System Task
system
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