Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Monday, 14 June 2021 02:07 CDT
Hi,
Akeeba Backup and Admin Tools have disappeared from the component drop-down menu.
I checked in extensions management and both are still installed on the website, so apparently it's just a display issue in the component list.
How to display them again?
Thanks,
Lorenzo
Hello,
I suspect Joomla corrupted the menu tree in the backend. Please get inside the Menu page, select the Administrator section and then hit the "Rebuild" button. That should rebuild the whole tree and hopefully fix the issue.
If that's not happening, please install Akeeba Backup and Admin Tools twice in a row, without uninstalling it. In our post-installation script we have some special checks to make sure our components are inside the admin menu.
Let me know how it goes.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi,
ok, the problem has been solved by installing Akeeba Backup and Admin Tools twice in a row, thanks!
Lorenzo
You're welcome!
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!