Support

Akeeba Backup for Joomla!

#35301 _banner_tracks Slows Back up

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 26 June 2021 20:17 CDT

Wednesday, 26 May 2021 15:14 CDT

timpennington

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

 

I have the pro version, and it is taking so long (and ultimately fails) because it slows when I start backing up the _banner_tracks section. I saw the other subject on this, but wasn't sure where to make the adjustments.

Thursday, 27 May 2021 02:00 CDT

nicholas

The banner tracks table has one record for each banner impression. If you have plenty of banners and plenty of traffic you'll end up with a table that's several million rows big.

If I understand correctly you're not interested in clicking the detailed information of banner impression like exact date and time, IP address, that sort of thing. In this case go to Components, Akeeba Backup, Database Tables Exclusion. Scroll down until you find the #__banner_tracks and click the second from left button on that row (the one with the tooltip "Do not backup its contents").

If your backup fails again please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 26 June 2021 20:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-06-26 20:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!