Support

Hello Nick,

 

I'm in the process of upgrading Admin Tools (5.9.3) and Akeeba Backup (7.5.3) to their latest version. This is being done on my staging domain before applying it to my primary site, Firewall.cx.

As per advise from your site, I'm updating Update Akeeba Frontend Framework (FEF) 1.1.3 > 2.0.2 and FOF 3.x Stable 3.7.3 > 3.7.4 so I can finally upgrade to 4.0.x and this is where it gets tricky.

I've done this a few times and remember seeing the option to upgrade to FOF 4.0.X however now that I stat down to document each step that is to be followed, I can't seem to get the FOF 4.0.X upgrade message to appear under Extensions>Manage>Update.

What's very odd is that I tried different combination of upgrades and discovered that I couldn't upgrade Admin Tools unless FOF 4.0.X was installed.  This is no longer occurring. After upgrading Akeeba Frontend Framework (FEF) 1.1.3 > 2.0.2 and FOF 3.x Stable 3.7.3 > 3.7.4, I can upgrade Admin Tools and Akeeba Backup without any errors.

So, my questions are:

1) Why isn't FOF 4.0.x appearing under Extensions>Manage>Update

2) How is it possible I can install both tools without FOF4.0.x ?

Looking forward to your response.

Thank you so much.

Chris.

 

 

Hello Davide,

To keep things simple, can you kindly verify if the following steps are correct in order to upgrade Admin Tools (5.9.3) and Akeeba Backup (7.5.3) to their latest versions via Extensions>Manage>Update:

1) Upgrade Akeeba Frontend Framework (FEF) 1.1.3 > 2.0.2\

2) FOF 3.x Stable 3.7.3 > 3.7.4

3) Update Akeeba Backup 7.5.3 to latest version

4) Update Admin Tools 5.9.3 to latest version

 

Kindly advise.

Thank you.

Just tried it.

Akeeba Backup updated fine however Admin Tools throws and error:  Class 'FOF40\Container\Container' not found

I've installed FOF 3.x Stable 3.7.3 > 3.7.4 however this hasn't resolved the problem.

Please advise.

I've disabled the plugin for Admin tools and receive the following error when trying to update:

 

Warning Error connecting to the server: 403 Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your installation before you start updating.   Error Failed to download package. Download it and install manually from https://www.akeeba.com/download/admintools/6-0-4/pkg_admintools-6-0-4-pro-zip.zip.     Any idea?

Hello Davide,

I've cleared the Joomla Update Cache and also waited 8+ hours but no change. FOF4 does not appear as an installation/upgrade option. Attempting to upgrade Admin Tools produces the "Error connecting to the server: 403" error.

When I was doing the trial update runs of your software on my staging domain, I recall seeing the FOF4 update option right after updating FOF 3.x Stable 3.7.3 > 3.7.4, but this is no longer occurring.

Akeeba Plugins have been disabled, as advised.

Kindly let me know how I should proceed.

 

Thank you.

 

Further to my previous post. I re-enabled the Installer Admin Tools  and attempted to update Admin Tools. This worked without any error.

Can you verify this is a correct workaround? 

It seems like disabling the Installer creates the " Warning Error connecting to the server: 403" error when attempting to update.

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