Support

Akeeba Backup for Joomla!

#35156 Backup is working perfect! Cant find subject and correspondent info.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Sunday, 30 May 2021 20:17 CDT

adrianboogaard

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue: No big issue, I just cannot figure out how to name the emails correctly.

I backup with professional and automated by Webcron (4 sites)

Only one site sends the email how I wish it to be formatted.

SEE image green marked site "Decent Exposure" is correct and I wish

to have the other 3 sites to report the same way in the email.

I cannot find where to do this.

Thank you for your time!

tampe125
Akeeba Staff

Hello,

can you please take a look at Akeeba Backup component options, in the tab Front-end Backup tab?

What's the values for the options Email on backup completion and following fields? Are all the same for all the websites?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!